Infosim GmbH & Co. KG is a software vendor and VAR headquartered in Wuerzburg, Germany . We have international subsidiaries in Singapore and the US. Our main three areas of operation are:

• IT service assurance with our product StableNet®
• Individual software development
• Business software on the basis of Microsoft Dynamics NAV

Strong growth in our IT service assurance division necessitates the expansion of our team in HQ Wuerzburg. We are currently recruiting for the position of

Junior Software Support (f/m) Engineer

• You implement our software solutions on our customers' servers
• You educate our users about our software StableNet® in-house or on customer's site. Depending on your experience in this field you have the perspective to take over the responsibility for the implementation of complete training sessions
• You support our customers, maintain our online ticket system and you are responsible for a timely and satisfactory response to customers
• You maintain our FAQ page (frequently asked questions) and other documentation

• You are inspired by IT, software, networks and communications
• You like to work in a team
• You have prior experience in software support. You are familiar with using ticket systems and the associated support processes
• You have broad experience in networks, operating systems (Windows, Linux) and databases. Experience in installation and configuration of SQL Servers are of particular benefit
• You have excellent written and verbal English communication skills
• Other languages are an additional advantage

• Challenging projects in an international environment with relaxed command structures
• Excellent possibilities for personal development and additional professional training
• Great working atmosphere

Are You Interested? Please send your complete application (by mail or e-mail) to the addresses stated below. Please include your salary requirements and your earliest date of availability