Voice over IP Management

StableNet^® supports active and passive VoIP monitoring. Moreover, StableNet^® provides clear visibility to the entire IT infrastructure. This combination facilities efficient VoIP Management. By tracking real-time and historical data from IP equipment, the IT manager can identify root cause problems and remedy their effects on the VoIP quality.

VoIP key metrics like jitter, network latency, packet loss, etc. directly impact user satisfaction, and are fundamental indicators of network performance and service efficiency. With StableNet^® your IT Manager is capable of quick problem solving when quality expectations are no longer met. In addition, responsible planning for future hardware upgrade is possible.

 Active Monitoring:

• Active monitoring with StableNet^® Agents incl. synthetic voice & video calls
• Active monitoring support capabilities of Cisco & Juniper routers
• Support for Y.1734 in MetroE/CarrierE layer 2 networks
• Availability monitoring using SIP

Passive Monitoring:

• Interfacing with the Unified Communications Manager (UCM) from Cisco via SOAP
• Interfacing with the Avaya call management system using SNMP
• Bulk CDR processing and analysis
• Traps analysis
• RTCP monitoring

 Jitter report

Per call quality report